AboutEgypt Assistance 

Egypt Assistance is established in 2003 as a subsidiary of Remed Assistance with an experience of more than 20 years in assistance business. Egypt Assistance provides a wide range of services to its clients from various sectors not only in Egypt but also in neighboring countries especially UAE, Tunisia and Morocco. Combined with Egypt Assistance, Egypt Assistance's name represents quality, reliability, efficiency and operational excellence.

Branches & AlarmCenters

50,000.00 +


15 +

Years Experiences



400 +

Corporate Customers


 7/24 Multilingual Service at 3 Alarm Centers 


Combined with Remed, Egypt Assistance's professional team of
more than 125 employees consists of medical doctors, nurses, case managers, claims managers, network managers, psychologists, lawyers, travel and IT professionals. 25 of this staff works directly in Cairo. Arabic, English, Russian, French, Turkish are the spoken languages.
The team is supported with ongoing training and undergoes continuous performance evaluations. 


Dr. Selçuk Tiftik


Mohamed ESSAM

Managing Director

Dr. Boulos Antonios

Medical Director

Mr. Hazem Samir

Operation Manager

Mrs. Oksana Goldina

Operation Manager

Mr. Mohamed El Sheirf

Sales Manager

Mr. Mohamed Fathy

Senior Business Development 



Egypt Assistance has developed a comprehensive network of suitable supplier in Egypt with acceptable pricing and standard quality of service, Egypt Assistance has wide range of network which allow us to covering most of Egypt areas , Additionally we are remotely covering our customers outside the territory especially in Emiratis Arab United , Morocco and Tunisia All service providers are regularly audited and rated for quality issues and the network is continuously improved by a dedicated network management team.
Egypt Assistance provides its services with exceptional speed and efficiency through a well-established and powerful network of doctors, hospitals, road and air ambulances, towing facilities, lawyers, and professionals from all related fields. For international operations, Egypt Assistance operates through the extensive global networks of its partners and contracted collaborators. Egypt Assistance is the Partner of the International Assistance Group in Egypt area. IAG offers a global presence with more than 60 partners around the world providing a large range of assistance services, as emergency medical, health, travel safety and security, road side, home, legal and other assistance services. The alliance enables each organization to provide quality services worldwide and enhance its competitiveness all around the world. The cooperation within the group ensures all services are top level priority and handled with excellent care. Through this powerful network Egypt Assistance can provide assistance services to its customers all over the world.



Egypt Assistance has had expertise in many different topics from traditional assistance to tailored assistance schemes, from cost containment to expatriate assistance services. Egypt Assistance makes these services available to the corporate companies and their beneficiaries, and arranges tailored solutions for the corporations' different needs. Egypt Assistance also gives these services to individuals regardless of their ownership for an insurance product or company scheme. Individuals (Individual Business or Leisure people, Students, Expatriates) too, may call Egypt Assistance and ask help for their local or international travel, medical, legal assistance and/or cost containment needs.

Omint, Argentina Customer Care, Australia Customer Care Solutions, Austria Iké Asistencia, Brasil
World Travel Protection, Canada GEA, México ihi Bupa, Denmark Iké Asistencia, Colombia
Fil Assistance, France Med Con Team, Germany Athens Assistance, Greece Family Health Plan, India
AA International, Indonesia Filo Diretto Assicurazioni, Italy MedNet Liban, Lebanon GlobeMed Limited, Libanon
AA International, Malaysia Iké Asistencia, México İsaaf, Morocco SOS International, Netherlands
AA International, Phillipines Pol Assistance, Poland Ada, Portugal Global Voyager Assistance, Russia
AA International, Singapore NetCare, South Africa Ada, Spain Medicall, Switzerland
AA International, Thailand Remed Assistance, Turkey FirstAssist Services, United Kingdom On Call International, United Steed
Iké Asistencia, Venezuela International Assistance Group Ingosstrakh Insurance Company Reso Garantiya Insurance Company
Guta Insurance Company Zurich ETI EA ( Europ Assistance )EA CIS (Europ Assistance)
Etalon Insurance Company TAS Insurance Company Prosto Insurance Company Allianz Ukraine
Universalna UPSK Delta Generali Anubis Funeral Assistance
Cisco EMC Emergency Assistance GSK
Google Healix International HP HSBC
IBM MD Medicus MediGuide MSO
Symantec Syngenta

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Contact Us

  • Adress: No 115 Al Thawra st, Apt 71, Heliopolis, Cairo, Egypt

  • Phone: +2 02 2413 73 00

  • Fax : +2 02 2417 05 24

  • E-mail :egypt@egyptassistance.com

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