Travel and Medical Assistance

Travel and Medical Assistance

Travel and Medical Assistance

Keeping You Safe, Wherever Life Takes You

We provide comprehensive travel and medical support, ensuring expert care anytime, anywhere. With one call, policyholders are connected 24/7 to our medical assistance team, including doctors, nurses, and coordinators, who offer immediate guidance, support, and care.

For insurers and assistance companies globally, we are a trusted partner in travel and medical responding swiftly and reliably to sudden changes, logistical challenges, or unexpected emergencies, with the human touch that makes all the difference.

Medical Assistance

Our

Core Medical Services

Keeping You Safe Wherever Life Takes You

24/7 Assistance and Care Services

Around-the-clock medical coordination and support

Direct Billing

Hassle-free medical payments through our extensive provider network.

Doctor & Specialist Dispatch

On-site medical care anywhere, including remote locations

Hospital Admission & Discharge Planning

Ensuring a smooth and coordinated patient journey

Cost Containment

Early care coordination and plan review for optimal treatment at lower costs.

Direct Payment Settlements

Removing financial barriers with hospitals and clinics.

Medical Team
Repatriation Support
Repatriation of Mortal Remains

Managed with dignity, professionalism, and full logistics

Remote Sites Medical Staffing

Continuous healthcare coverage in isolated locations

Medical Escorts & Transportation

Professional medical accompaniment for safe patient transfers

Fraud Investigation & Invoice Verification

Review of suspicious or fraudulent medical bills

Medical Report Translation Services

Accurate translation of medical documents issued in non-English

Specialized Medical & Nursing Support In Remote and Tourist Areas

Skilled medical teams equipped with advanced devices to support travelers in remote areas

Medical Consultancy & Medical Second Opinion

Supporting informed decision-making

Our

Travel Assistance Services

Your Journey Safely Supported

Travel Assistance
  • Information & Organization Services
  • Hotel, Flight Bookings & Taxi transfers
  • VIP Transfers
  • Translation Services
  • Lost Luggage Assistance
  • Cash Advance Support
  • Concierge Services

Medical Transportation Services

Air Ambulance Services

When every second counts, our global air ambulance network delivers safe, fully equipped patient transfers, from critical emergencies to planned relocations. Each mission is expertly managed by our medical and operations teams to ensure a smooth, secure, and cost-effective journey.

We provide:

  • Onboard medical care with highly trained medical staff
  • Coordination of ground transport for the entry of the TARMAC at departure/arrival points
  • Dedicated support for each patient's medical and logistical needs
  • Continuous monitoring and communication throughout the transfer process
  • Bedside to bedside transfers with medical supervision
Stretcher arrangements

On commercial flights (regular/charter) for patients requiring special positioning

Wheelchair and onboard oxygen provisions

For mobility or respiratory needs

Medical escorts

Doctors/nurses accompanying patients during flights

Ground transportation coordination

For all stages of the journey

Medical Transportation

Ready to discuss your assistance needs?